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Zertifizierungen - ITIL V2

Zertifizierungen - ITIL V3

Zertifizierungen - ITIL V4

ITIL - V2 - IT Infrastructure Library - Allgemein / Grundlagen

ITIL - V3 - IT Infrastructure Library - Allgemein / Grundlagen

ITIL - V3 - IT Infrastructure Library - Continual Service Improvement (CSI)

ITIL - V3 - IT Infrastructure Library - Service Design (SD)

ITIL - V3 - IT Infrastructure Library - Service Operation (SO)

ITIL - V3 - IT Infrastructure Library - Service Strategy (SS)

ITIL - V3 - IT Infrastructure Library - Service Transition (ST)

ITIL - V4 - IT Infrastructure Library - Allgemein / Grundlagen

ITIL - V4 - IT Infrastructure Library - Allgemeine Management-Praktiken / General management practices

ITIL - V4 - IT Infrastructure Library - Service-Management-Praktiken / Service management practices

ITIL - V4 - IT Infrastructure Library - Technische Management-Praktiken / Technical management practices

ITSM - IT Service Management - Allgemein / Grundlagen